Technical Service Supervisor/Manager (East China)

 Responsibilities:

  •  Understanding of customer's real needs and recommend the products currently

深度了解客户真实需求,推荐客户正确使用产品

  • Product introduction and technical consultation to the customer

为客户提供产品介绍及相应的技术咨询

  • New products training for sales, technical and in-plant, and products application information collection.

为销售,技术及驻厂同事提供新产品培训,并收集产品应用信息。

  • Responsible for ink products performance test and formulation

负责油墨产品的性能测试及配方制作

  • Provide product sample, and on-site service includes problem solving and improvement scheme to the customer

为客户提供产品样,故障解决及改善方案等现场服务

  • Dealing with complaints timely and provide improvement measures

及时有效的解决客户投诉,并作好后续改进措施

  • Optimize formulation to control the ink product cost effectively

优化配方达到有效控制油墨产品成本

  • Other necessary work related technical services

其他相关技术服务的必要工作

  Qualification: 

  1. College degree or above with major in chemical or printing major

化学或印刷等相关专业大专或以上学历

  1. Familiar with solvent ink application is a must

须熟悉溶剂墨在印刷中的应用

  1. Rich experience of liquid ink application and familiar with flexo printing

丰富的液体墨应用经验及熟悉凹印和柔版印刷

  1. Good communication skill and Service consciousness

良好的沟通技巧及服务意识